At VeloGear Pro, we understand that when you’ve invested in premium cycling gear, you want it on your ride—fast. That’s why we’ve streamlined our global shipping process to get your performance apparel and accessories to you as efficiently as possible, whether you’re training for your next century ride or commuting through city streets.
Our Shipping Options
Standard Shipping (10-15 business days)
For cyclists who want their gear with speed and reliability, our standard shipping uses trusted carriers DHL or FedEx. This option includes:
- Order processing within 1-2 business days
- Door-to-door tracking
- Delivery in 10-15 business days after dispatch
- Flat rate of $12.95 USD worldwide
Ideal for time-sensitive orders or when you need that new jersey before your weekend group ride.
Free Economy Shipping (15-25 business days)
For budget-conscious riders planning ahead, we offer free shipping on all orders over $50 via EMS:
- Order processing within 1-2 business days
- Basic tracking available
- Delivery in 15-25 business days after dispatch
- Automatic free shipping on orders $50+
Perfect for stocking up on essentials like bike socks, arm warmers, or seasonal gear when you’re not in a rush.
Pro Tip: Combine orders with your cycling buddies to hit the $50 free shipping threshold while splitting costs—just like a peloton working together against the wind!
Global Coverage with Local Knowledge
Shipping from our Portland headquarters, we deliver worldwide (excluding some remote areas in Asia). Our team—fellow cyclists who actually use the gear we sell—understands international shipping nuances:
- Customs-friendly documentation to minimize delays
- Consolidated packaging when ordering multiple items
- Transparent duty/tax estimates during checkout
Returns That Keep You Rolling
Not the perfect fit? Our 15-day return policy gives you time to test gear on actual rides (yes, you can wear it—we trust cyclists to know what works). Returns are processed within 3 business days of receipt at our warehouse.
Questions about delivery to your specific location? Email [email protected]—you’ll get a response from someone who’s probably just returned from their own ride.
Ready to gear up? Shop our performance-tested cycling apparel and experience the VeloGear Pro difference from click to delivery.
